Error Logs
***If unable to log in to modem, please call SRA***
DHCP FAILED - Discover sent, No offer received
DHCP FAILED - Request sent, No response
DHCP Renew lease parameters TSP File modified MAC renew field invalid
DHCP RENEW sent- no response for ip v4
DHCP RENEW sent – Invalid DHCP option
DHCP RENEW sent – Invalid DHCP v4
DHCP WARNING - Requested info not supported
DHCP WARNING - Non critical field invalid in response
DHCP RENEW WARNING - Field invalid in response v4 option
DS Lock failed - Reinitialize MAC
Dynamic Range Window violation
Ethernet link up - ready to pass packets
Ethernet link dormant - not currently active
INIT Ranging, critical ranging request, retries exhausted
B-INIT-RNG Failure - Retries exceeded
Lost MDD Timeout
MAP rejected-down stream traffic flow not mapped to dpi+ said (ec=8)
MAX t6 no reg rsp timeout- Re-initializing MAC
MIMO Event MIMO : Stored MIMO
MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
MDD Message Timeout
Modem is shutting down and rebooting
No Maintenance Broadcasts for Ranging opportunities received - T2 TImeout
No Ranging Response received - T3 time-out
No Ranging Response received - T3 time-out (US1)
No Ranging Response received - T3 time-out (US2)
No Ranging Response received - T3 time-out (US3)
No Ranging Response received - T3 time-out (US4)
No Ranging Response received - T3 time-out (US5)
No Ranging Response received - T3 time-out (US6)
No Ranging Response received - T3 time-out (US7)
No Ranging Response received - T3 time-out (US8)
No UCDs received, Timeout
16 consecutive T3 timeouts while trying to range on upstream channel...
16 consecutive T3 timeouts while trying to range on upstream channel 1
16 consecutive T3 timeouts while trying to range on upstream channel 2
16 consecutive T3 timeouts while trying to range on upstream channel 3
16 consecutive T3 timeouts while trying to range on upstream channel 4
Ranging Request, retries exhausted
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received, timed out
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received, T4 Timeout
REG RSP Not received
Registration RSP rejected unspecified reason
Registration RSP rejected message syntax error
Renew Warning - field invalid in response V4
Resetting the cable modem due to docsDevResetNow
service change act rejected
Started Unicast Maintenance Ranging, No Response received - T3 Time-out
SYNC Timing Synchronization failure - Loss of Sync
SYNC Timing Synchronization failure - Failed to receive MAC
SYNC Timing Synchronization failure - Failed to acquire FEC Framing
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
T6 time-out retries exhausted
TCS Partial Service
TFTP Failed, out of order packets
TFTP Failed, request sent, no response
TFTP Request retries Exceeded
TOD request sent, no response received
TLV-11 illegal set operation field
TLV-11 - Unrecognized OID
UCD invalid or channel unusable
Unicast DSID PSN startup error
Unicast Ranging Received, Abort Response
Unicast Ranging Received, Abort Response - Initializing MAC
Unicast Ranging Received, Abort Response - Re-initializing MAC
Unicast Maintenance Ranging attempted - No response - Retries exhausted
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Modem logs and operation status (available from modem page 192.168.100.1):